Patients

GP (emergency) care is not free of charge

Doktersdienst Groningen is a non-profit organization. Rates for GP emergency care are set by the government.

For general medical aid outside regular office hours, fees are charged. If you have a medical advice from triagists, you will be charged for a consultation by telephone.

Everyone living or working in the Netherlands must have health insurance. Different rules apply to some groups. Always bring your health insurance card with you to the GP emergency centre. If you do not have a health card, bring as much information as possible so that we can determine which group you belong to.

As means of payment we accept:

  • a clear and valid copy of a European Health Insurance Card (EHIC) or a temporary certificate that replaces the card
  • a complete AON Student Insurance ‘Complete (+) policy'
  • Allianz Worldwidecare card (P....).

Make sure you can show these documents directly a the counter.

If you don’t have an accepted medical insurance, you are obligated to pay the invoice in cash at the medical station, before your consult.

 

Fees
Our rates are set by the Dutch Healthcare Authority (NZa).
From July 1st 2025 Doktersdienst Groningen charges the following fees:

  • Telephone consultation € 35,00 
  • Consultation at a medical station € 222,55 (2024: € 230,87) 
  • Home visit € 333,82 (2024: € 346,30)
  • Repeat prescription * € 35,00 
  • Crutches (a pair**) € 27,50 

*The costs of a repeat prescription are the costs that Doktersdienst Groningen charges for this service. The pharmacy will charge seperate costs for the medication itself.

**Doktersdienst Groningen does not sell crutches.


Payment information Doktersdienst Groningen

  • NL05 INGB 0659 4040 87 (ING bank) 
  • ​BIC (swift) INGBNL2A 


Questions?
For any questions conserning an invoice or to pass ons your insurance information, you can send an e-mail to finance@doktersdienstgroningen.nl. If you prefer, you can also contact us on WhatsApp: +31 6 - 82 05 39 59. Please state the invoice number in your messages.